Bests & Worsts Reviews from Amazon

I'm not usually one to type up a product review unless something is either really good or really bad. This product is exemplary for many reasons. First off, after the first time using it to make pancakes, I realized I could never go back to my old method of pouring the batter onto the griddle, which was just using a 1/4 measuring cup. Secondly, cleanup is no harder than cleaning something like a baby bottle; you just have to make sure the spout gets a really good cleaning to avoid any residue buildup, so I would recommend cleaning it right after using it rather than letting it soak. Thirdly, it is now so quick and easy to dispense batter cleanly, whether it be onto a griddle or into cupcake liners or a frying pan or what have you. When I told my mom that I wanted to buy a batter dispenser, she immediately said it'll just be another kitchen gadget that takes up space and never gets used. Mom, you can keep your archaic methods of making pancakes and cupcakes with drops of batter accidentally going everywhere and inconsistent quantities; I'll forever use my batter dispenser. All those reasons aside for why this product itself is so great, it is amazing for another reason; the company. After I ordered this product back in October, I received an email from KP Kitchen asking if I was enjoying their product and if I could please write a review. I hadn't used it yet so I ignored the email and never got around to reviewing the dispenser. Three days ago on May 3rd, I was preparing to make some pancakes when I asked my boyfriend to clean the dispenser around the spout, since there was a tiny bit of residue from the last time I had used it that I guess I had missed from the last time. Just as I'm pouring my second cup of Bisquick into a bowl, I hear a loud SNAP and see that my boyfriend had broken the plastic handle of the dispenser in two places while trying to disassemble it to clean it (word of advice; it can't be disassembled!). Oh boy, did that ruin my day. I was in no mood to make pancakes after that. I knew there was no fixing it, so I hopped on my computer to order another one. I saw on the product description on Amazon that KP Kitchen offers a lifetime warranty on their product, so I took a chance and responded to that email they had sent me back in October. I explained what happened and asked if they would be willing to replace it. Patrick at KP Kitchen responded four hours later and they said they would gladly replace it, they just needed my order number or address. I sent it to them that evening and they responded saying I should have my new dispenser by May 7th. I got it just now, on the morning of May 6th, just three days after it was broken. I am floored by this company and this product! If I could rate higher than five stars, I would. If you are at all on the fence about whether or not to buy this batter dispenser, do it; even if you don't bake a lot, this product will make you want to bake more, and KP Kitchen completely stands behind their products. Thank you, Patrick, for your outstanding customer service. I will definitely be making pancakes tomorrow morning!