Bests & Worsts Reviews from Amazon

I purchased my Phantom from DSLRPros. I had several questions regarding the product, and wound up making numerous phone calls and emails before purchasing. No matter how many times I had "just one more question", Don and his team at DSLRPros were incredibly patient, informative and responsive. I never felt pressured to make the purchase; and once I did, I was pleasantly surprised and relieved to discover their post-sale customer support was just as good as their pre-sale support! As for the Phantom itself, I am amazed by the technology in this quadcopter! For the price, I was sure that there would be some compromise, some 'amateur' or 'consumer' oriented lack of technology in exchange for ease of use, as compared to other remote control copters which cost several times this much. This is one of the few examples of a product I can think of that has managed to do both with no compromising. Having almost no experience with multirotors, I was very concerned about the prospect of flying a several hundred dollar remote control helicopter without crashing, never mind the fact that my $400 camera would be hanging from the bottom of it. I was, and still am, amazed at just how easy and fun it is to fly this thing. From the peace of mind that the GPS enabled safe-home function provides, to the Intelligent Orientation Control flight mode, which takes the guess work out of figuring out which direction the craft is facing while steering, to the GPS attitude mode, which basically provides a set of 'brakes' in mid air, allowing the craft to stop and hover in place, instead of careening off into a tree or something. I am still new to it and getting better, but my initial nervousness and trepidation has been completely replaced by fun and excitement. The only downsides I can think of is that the assistant software initially required for some functions to be enabled is for PC only. As an Apple centric household, it was a bit of a hassle to bother my neighbor to use his PC. Also, the main downer for the copter itself is the battery life. I understand that it can't hold too many or too heavy of a battery by the sheer necessity to keep weight down, but I do wish the battery life was longer than the 10 minutes or so of flight time. I will definitely be ordering a few spares from DSLRPros.... I can honestly say that DSLRPro's support and customer service is head and shoulders above any others I've dealt with on Amazon. Overall, an awesome product, and an awesome seller- a killer combination!