Bests & Worsts Reviews from Amazon

I read most of the reviews before I buy this 4” topper infused with lavender scents! Most of the complaints from other buyers feels like that mayb some misunderstanding! At first I thought it’s $115 topper. And WOW when I placed my order at checkout they offered $20 off, I was so happy! Complaints from other buyers 1. People complain about that once they took it out, the topper cracked already? It’s most likely they forced to pull open the folded unexpanded topper open and tore it apart! My advice would be just taking the plastic package off and let it breath dun even try to spread it open! The “READ BEFORE OPENING” stated so clearly that toppers need 48 hours for expansion! Just take off the package and leave it alone! 2. The topper breaks in the long run? Actually, I got the similar cooling topper from another company for a higher price, it still got the same problem. So this time, I placed a separate order of a waterproof mattress encasement with a zipper, so I can put my mattress and topper in that case to decrease the friction between Mattress, topper and sheets! These covers also protect against allergens, dust mites, bacteria, perspiration, urine and fluids. That would be a good investment, I guess! 3. The lavender scents too strong? Same magic can fix this problem! Put the mattress encasement on the topper and mattress so the scent won’t be too strong! And it would come out slowly and last longer! 4. Back pain getting worse after using this topper? Mattress can’t help all kinds of back pain.... I’m a massage therapist, I worked at chiropractic doctor office b4, I can tell you that different type of back pain needs a different style of mattress & pillows. But to me, I got tight shoulders, numbing hand problems, so this mattress is soft enough to help me not to compress my shoulder while I’m sleeping on the sideline! If you have questions for the firmness of the topper/mattress, I believe the customer service staffs of this company would willing to answer and suggest the right one for u! 5. The mattress Absorbs heats and it’s hot? Actually, this company is not promoting the Mattress can cool you down, they just compare it to the old style foam topper/mattress say this one is cooler THAN the old fashioned one! If you really need cooling effects I would suggest u to buy the cooling gel infused one! I love Lucid products, I got 2 mattresses and one topper over the last couple years from them! They are not the top line not the best quality! But These are greater valued products with the affordable price! And yes, as you can see I was bored while I’m waiting for my topper to expand That’s why I’m writing a long-axx review for everyone! Hmmm My topper expanded to the fullest within one hour, it’s time to go! Hopes this review is helpful to other shoppers! LUCID, I really think u should offer me some discount again next time since I’m a loyal customer! Lol