Bests & Worsts Reviews from Amazon

So first thing I did was do a test pressure and then a test of the searing and air fry operation just to make sure unit was working properly, and it was! So first thing I decided to prepare was a recipe for short ribs which was in the accompanying book. As far as the ribs go I prepared them just like the recipe. I did change the vegetables as I am not a fan of parsnips. I did a broccoli, cauliflower carrot combo and also added a potato. The tip they give on covering the top of the crisper rack with foil to keep the vegs from falling through into the ribs is a good one and I used it. The end product was great, from taste to tenderness. Have to declare the Foodi as a winner. Update: 22 Feb 2020 After using for some months I noticed that the unit, when in air fry mode, began making a louder than usual sounds, which became a roar as the unit ran. I contacted NINJA customer service and with No questions asked they told me to return the bottom of the unit to them and they would replace with a new one, there was a slight charge of $21 dollars. They sent me a return label and as they told me I only included the bottom of the unit, no pressure lid, no accessories. They sent a new, in the box Foodi via FedEx and I received it yesterday, just 5 days after my phone call to them. It was triple box packed and to my utter amazement they sent me an entire new unit, including the pressure lid and all accessories. I was only expecting the lower unit so I'm a happy camper now with a back up pressure lid and accessories. Shark/NINJA will have my business for a long time to come, if I could give customer service 10-stars I would. Hats off to the company and there customer service!