Bests & Worsts Reviews from Amazon

After having only used this product for around 6-7 months (on a car rendered mostly unused by COVID unemployment), I noticed some degradation on the side panel of my car cover. This cover was placed on a Cadillac that pretty much remained unused during the entire time the cover was on (i.e.- the cover was not removed, repositioned, nor re-covered during this time and all three included snap-on support straps were used to prevent repositioning from the wind). To be fair, the car the cover was over was 100% unsheltered, outdoors, and exposed to Texas wind, heat, cold, rain, and humidity. The cover itself fit exceptionally well, just like in the product advertising. The three built-in snap-on support straps were strong enough and well positioned enough to keep the wind from repositioning the cover inadvertantly. After the most recent hard freeze at the end of the 'Houston Winter' (a.k.a. the one REALLY nasty day between October and March), I went out to remove the cover and recharge the battery on the car. I noticed as I was taking it off, there was some material degradation on just one of the panels along the sheltered side of the vehicle (see picture- apology for quality). It looked as if the material had started to separate in a pattern resembling stretch marks parallel to the ground. I tried to cover the weak spots with duct tape, but the duct tape had a bit of trouble adhering to the car cover (I guess that's a good thing if you look at it as this product resisting sticky substances). Anyhow, here's the real reason I took time to write a review- I decided to contact iCarCover to discuss what options I had under their 3 year warranty to get the cover repaired. I was rather surprised by their immediate pleasant response, and no hassles honor of their guarantee. Rather than make me jump through hoops and try to make an easy problem hard, they just asked me a few questions and sent me a replacement. I would also like to report that the replacement arrived within 48 hours of my last contact with their customer support staff. For the price, I was already very happy with the car cover (even with the panel degradation), but considering the customer support and honoring of the warranty, I can wholeheartedly recommend this product (if my opinion means anything in the least, and you are still on the fence pondering whether you should purchase one of these or not).