Bests & Worsts Reviews from Amazon

I recently bought a Surface Pro 2 (running Windows 8.1) with the hopes of using it as my daily driver. The Surface's lack of ports is a real problem when used as a desktop machine especially to a guy like me that measures his manliness by the number of monitors he's using. There is the official Surface Deck, which is a sexy piece of machinery, don't get me wrong, but it's $200, not available right now, and itself has frustrating ports. For instance, while you can connect two monitors to the Surface dock, you have to do it by daisy chaining monitors off of the DisplayPort. Who has time for all that? And my existing monitors don't have DisplayPort connections anyway. What's a fella to do? And in walks the Plugable UD-3900. While the UD-3900 wasn't built specifically for the Surface Pro 2, it works beautifully. Even with the incredibly snappy Amazon Prime shipping Plugable sent me an email before I got the unit with a link to the latest drivers and contact information in case I had problems. Being impatient like I am, I installed the drivers right away and anxiously awaited the package. When the UD-3900 showed up it took no time to hook it up and start using it. Everything just worked. Mostly. But I'll get to that later. I've used USB monitors in the past, and they've always disappointed me. They were always a little laggy and sluggish. I was worried the UD-3900 would suffer the same disappointment. It definitely did not. I was able to drive both of my 23" monitors with ease. The additional USB ports were very handy and the added network speed of the UD-3900's Gb Ethernet jack was extra icing on the cake. I can't explain how easy it was to get everything working flawlessly. It just worked. With one exception... The UD-3900 was sending all its audio through the crappy, tinny little speakers on the monitor I had hooked up via HDMI. That wasn't quite the experience I had in mind. Even when I connected my regular speakers to the headphone jack on the UD-3900 the sound stayed on my monitor. I replied to the email Plugable initially sent me and told them my tale of woe. They replied in less than an hour, on a Saturday afternoon! They gave me a couple of things to try. When those things didn't pan out they immediately sent me out a replacement unit. I got the replacement unit today and it works like a champ. A few of my friends are picking up Surface Pro 2s, and I'm recommending the UD-3900 to all of them. tk