Bests & Worsts Reviews from Amazon

UPDATED REVIEW: Seller contacted me and apologized that I had received a defective unit. They asked if it would be ok to send me a replacement unit for free. New toaster arrived and does indeed shut off when the timer is up. I have only used it for toast, and it takes a little getting used to to determine the setting for light vs. medium vs. dark. They are fairly close on the dial, and it's not easy to get it very precise. Also the unit does get a little bit warm on the outside. That said, it's a good little toaster oven if like me you don't want to have to encounter a mainframe computer to make your toast! And the customer service is definitely 5 stars! The very first time I used this it was to toast bread. I even read the instructions first! Alas, the timer was set to medium, and it never turned itself off. When finished "ticking" it just stayed on until I smelled the charcoaled toast and turned it off manually before a fire could begin. As a test (and because I wanted my toast), I tried a 2nd time. I did the very same thing, this time it turned off. I proceeded to test it several more times, both moving the dial past the toast settings and not. It failed 2 more times (out of 7), and there was no pattern.