Bests & Worsts Reviews from Amazon

It's a decent cheap belt. It's not holding up that great, but I didn't expect it to for $3.95. The thing that really aggravated me was the customer service. I ordered 2 belts, one black and one brown. They sent me 2 brown and blamed Amazon for the the problem. They said they could exchange one if I paid shipping (which cost more than the belt). When I rated then neutral - which I thought was very fair since I didn't receive what I ordered - they asked me to REMOVE my feedback because it hurt their rating. Don't you think it would make more sense to make the customer happy than yell at them for fair feedback? Needless to say, I won't be ordering from them again - or removing my feedback!