Bests & Worsts Reviews from Amazon

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190
people found this helpful, as of 2023
ranked #175,264 most helpful out of 571,544,897 reviews
★★★★★
Great product, even more amazing customer service
So I had originally left a poor review because the instructions on how to connect the drone's camera to the iphone were non existent. I tried to get in touch with the manufacturer's customer service (based in China) and had no response. It was extremely frustrating. I wasn't expecting any feedback because today no one seems to care about the consumer anymore. Well, the company that actually sells the drone (USA Toyz) got in contact with me, and let me tell you I was amazed and humbled at how helpful, courteous and professional they were. It turns out with a little explanation from them and some patience on my part the camera worked perfectly. I was floored at how quickly they responded and how extremely helpful, understanding and knowledgeable they were. I would absolutely recommend buying this drone. Its perfect for beginners and even folks who are slightly more experienced. My 10 year old learned how to fly it in about 15 minutes. The camera takes both video and still photos and once you get it going is so easy to download into your phone. The controls are easy to understand and you can even synced the controls to your smartphone if you don't want to use the remote that it comes with. You will truly have many many hours of fun flying this drone, and the best part is you have a company standing behind their product 100% of the way.
December 2016 · Toys and Games · verified purchase
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