Bests & Worsts Reviews from Amazon

Updated review Sep 2019: What can I say - this company have really listened to the customer feedback and made great changes to their monitors! Infant Optics recently reached out to me offering a replacement with the updated version of the monitor due to my bad experience with the older version. And wow, so much better! All of the cons have been resolved! The power cable fits snugly! It also comes with a USB charger now! And it no longer makes that crazy beeping sound when losing signal for 1 second as the wireless signal module has been upgraded!! We have been testing it out all weekend, and it is really great! It also comes with an additional lens, and back up battery - which is even better! On top of that, great visual on the screen and ability to communicate as always! I love the new version of this monitor, and from what customer service has told me, the V1.3 is the newest version they are shipping from the Amazon warehouses - so you should only be getting this new version! Thanks again Infant Optics, you guys rock! Previous review for older version of monitor Mar 2017: I have such mixed feelings about this, but please take this as a warning as I would never buy again. My hubby and I were looking to upgrade our monitor for our 2nd baby coming. We bought 2 cameras for this and several types of lenses. Below are my pros and cons: Pros: Easy to operate and clear picture and sound Cons: Has an awful beeping alarm when it runs low on batteries. Like shrilling piercing beeping. Ok, fair enough - the batteries are running low. The power cord does not fit snugly into the monitor, and after 2 replacements it still does not. Hence the low batt sounds going off often. The worst part: EVERY TIME IT LOOSES RANGE, EVEN FOR 1 SECOND, IT BEEPS. THE SAME SHRILLING, LOUD, ANNOYING BEEP BEEP BEEP. Want to use your phone when the monitor is on? BEEP BEEP BEEP Want to use your laptop when the monitor is on? BEEP BEEP BEEP Want to watch Netflix when the monitor is on? BEEP BEEP BEEEEEEEEP Basically anything that interferes with the range will send it into a beeping frenzy and make you want to throw it across the room. Couple that with new baby sleep deprivation and it is a nightmare. I literally NEVER review my purchases, and we have now been using this for 2+ years, but it is nap time and I turned on my laptop and the monitor went daft. It was time. Time to warn you guys. Good luck!