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341
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ranked #69,210 most helpful out of 571,544,897 reviews
★★★★★
PIP and Samsung service and a registration recommendation
I love my new Samsung PN51E6500 51-Inch 3D Plasma Smart HDTV! To avoid redundancy I will leave the main feature reviews to the other reviewers and try to cover some other possibly useful areas. It was extremely difficult for me to find out information about PIP when these first came out, so for anyone who is wondering, it DOES have picture in picture (PIP). It is hidden under the System menu. It is not split screen (disappointing!), where the two windows are equal size, and it is a single tuner, so you cannot easily watch two broadcast sources, but you can have (for instance) an exercise DVD playing in one window while someone else watches the news or a soap opera or a Football game. Of course you can only hear the sound from one input at a time. I haven't tried using the antenna as an input or using the extra features of a Blu-Ray player as input, but I imagine there are other ways to finagle the inputs. I highly recommend registering your HDTV at the Samsung site, as they give you an extra 3 months of warranty for doing so. If you think that is not significant, let me tell you MY story. I had a 2010 Samsung PN50C680G5FXZA that I had purchased around Christmas of 2010. It started having problems with the power supply in January of 2012, which normally would have been out of warranty, but I had luckily registered the TV and received the extra 3 months of coverage! Samsung first sent a repairman out to attempt to fix the problem. He replaced a circuit board, but the problem persisted. He then ordered more parts, but apparently Samsung has a policy that your repair should be completed within a certain period of time, so I called support and they preceded to investigate a refund or exchange. I did bounce around a bit between the support staff, but with a little persistence, I was able to get an exchange for the 2012 model with equivalent (or better) features (They didn't have any 2011 models in stock.) This is the HDTV I am reviewing. Needless to say, I am VERY happy with the end result of my Samsung support experience. Please don't forget to register for the extra three months of warranty coverage!!! I am a sole caregiver for my wife, who has Early Onset Alzheimer's and don't have time to write many reviews, so if you feel this one has been helpful, PLEASE consider voting for this review. Thank you,
April 2012 · Electronics
the product in question
Samsung PN51E6500 51-Inch 1080p 600Hz 3D Slim Plasma HDTV (Black)
3.2★ · 77 ratings, as of 2023
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