Bests & Worsts Reviews from Amazon

I want to comment on both the seller and the product. I ordered this because it was inexpensive and had good reviews and I do not have frequent use for a multimeter. My instrument arrived on time and well packaged. It worked perfectly for the few minutes that it worked at all. But not being very electrically oriented, I damaged it by having it on a wrong setting. I chalked it up as a fairly inexpensive lesson. I was not even going to make mention of it to Amazon or the seller because it was not their fault. It was mine. A few days later, Gary, the seller, contacted me to make certain that I was satisfied with my purchase. I explained what happened, and he said, "Let me send you another one." And that is what he did, at no charge to me. The new one, just like the first one, worked perfectly. And I hope that I learned from my first mistake and will make this one last a long time. If it doesn't, it will almost certainly not be the fault of the product. It seems very well made. I am very pleased with the product, but overwhelmed by the level of customer service.