Bests & Worsts Reviews from Amazon

We received the drone as a Christmas gift for me and my daughter. We learned to fly it and we were working on filming while hovering. the camera works great with the phone app. The drone is very sensitive to any kind of wind so if you fly outdoors you will have to fly on the leeward side of a building as we did. I rated this 5 stars because of the customer service reply we had to a major problem. While attempting to fly it out doors on a very calm day my daughter synced the drone to the remote and calibrated the gyro. she depressed the take off button and the drone shot straight into the air at full throttle with no remote control input. The drone continued at full throttle until it was barely visible in the air.... 500 ft or so. It was then that it caught an upper breeze and began to drift away and no matter what we tried it would not respond to any remote control input or emergency shut down procedures listed in the manual (read the manual!) We watched as the drone drifted away into the state forest about 1/4 mile away. After about 4 or 5 minutes the drone battery lost power and the drone began a controlled descent. We watched as it descended and then plummeted into the woods. We spent the remaining part of the day and the next day searching for the drone which I believe is stuck in a very tall tree somewhere in the woods. This is where customer service stepped in... After a couple of emails and proof of purchase they replaced the drone. At first they offered 30% off but I was persistent that this malfunction was not operator error. They listened and Holy Stone sent out a replacement drone. That is great customer service. I highly recommend them for that reason. The drone is easy to fly and my daughter and I are having fun with it.