Bests & Worsts Reviews from Amazon

Immediately after I posted the 2-star review with the picture showing exposed wires, Anker contacted me and apologized for the defective cable and asked to send me a new, redesigned model for free. Amazon had already refunded the money, and I'd returned the two-pack, but Anker sent me one anyway. As the second picture show, the new design has reinforced the cable where it connects to the micro-port. Finally! This is a design feature that is long overdue -- not just on the Anker nylon braided cable, but EVERY phone charger cable. I've had other brands fray at that attachment point also. So with the strong nylon braided cord and the reinforced connection point, I expect this cable to last a long time. Oh and the bright red color helps me to distinguish it from other cords and cables we have around the house. As I said even in my other review, I believe Anker has great customer service, and this recent interaction just underscores that belief. The insulation detached, exposing wires. On one of the cables, within one week of normal use, the red nylon outer material came detached where it joins the micro port almost immediately. Two weeks later, the white plastic insulation under the red also came detached, exposing the wires. See picture. I did not try to use the other cable, just asked for a return. I'm disappointed because Anker products are normally good and I've used and liked their customer service in the past.