607
people found this helpful, as of 2023
ranked #25,939 most helpful
out of 571,544,897 reviews
★★★★★
Good product; lifetime warranty (for real!)
We loved the OXO mandoline and used it religiously for around 8 months. We received the present as a gift for our wedding and my wife, being Thai, used it liberally to make spicy papaya salad (som tum). The blades stayed sharp, the depth planer worked well, and we made french fries as well and it worked beautifully. One sad day came however when the depth adjuster fell apart and the slicer would no longer hold its depth. We looked into getting a replacement...
... until I noticed on the box that there's a lifetime warranty and replacement policy. We emailed OXO on December 24th, and on December 26th emailed an email that they were willing to replace our slicer with a new one. We received the replacement yesterday- brand new and ready to fresh vegetables into small uniform pieces!
This is my first review, but I feel like I should publicize a good deed when it's done, especially from a corporation. Thanks OXO, from a frequent buyer.
January 2011 · Home and Kitchen