Bests & Worsts Reviews from Amazon

I was in between Sony WH 1000XM2 and Bose QC35 II. After spending hours on watching/reading all the reviews, comparisons, I chose Bose over Sony, although almost all professional reviewers rated Sony higher than Bose. Let me do a quick review and explain why I did so: i) Sound Quality: 8/10. Very "clean" sound. Definitely high quality and pleasing. In fact, it can be described as "calming". Not very base heavy. But my main use for this headphone is to cut the background noise and listen to a relaxing music while I am working/studying in a cafe. Therefore, keeping my aim in mind, the sound quality is right on target. ii) Noise Cancellation: 8/10. It cuts out most of the outside noises. But, don't expect miracles as some people describe. For example, if somebody talks, you definitely hear them. There is also a slight pressure in my ears due to ANC, but I got used to it pretty quickly. iii) Comfort: 9/10. The best one in the market in terms of comfort. Especially compared to my Plantronics Backbeat Pro. However, after wearing it for an hour or so, my ears still get warm to a level that I have to take off for a while. This was a surprise to me given all the positive reviews regarding the comfort of Bose QC35II. iv) Call Quality 6/10: As mentioned in most of the reviews, Bose pick up external noise during phone calls. It is not to a level to prevent communication. However it certainly disturbs the other party. Compared to my Plantronics, this was not an issue at all on my Plantronics. People could not figure out whether I was using my headphones or not. So, if you are purchasing Bose for all day long phone calls at work, chose another headphones. v) Features: 3/10. We all know that Sony has many more features (touchpad control of songs, adaptive noise cancelling, quick attention mode, etc.) than Bose. To me they are not essential but nice to have. Especially quick attention mode. When somebody talks to me while wearing Bose, I do have to remove it which is a hassle. In my Plantronics, I could have handle those situations without removing headphone. Another important feature is multi-device connection simultaneously. That was one of the reasons why I did not chose Sony. I was hoping to connect to both my laptop and phone at the same time. However this feature is not working as it should. When I connect both my laptop and phone and try to listen to a song on my laptop, it doesn't play smoothly at all. It stops and starts at every 3-5 seconds by itself as if there is a problem with data transfer speed. And after 1-2 mins, my laptop (Dell XPS 13) crashes (it crashed 4 times within 30 mins). And let me tell you this. I have been using my laptop for the last 2 years. And it has not crashed even once until now. It is also up to date; all Windows & Dell driver updates are installed. Long story short, I can't connect Bose to both my laptop and phone as of now. I hope Bose solves this with a firmware update ASAP. Regarding bluetooth connection strength, it is worse than my Plantronics. It disconnects at shorter distances that Plantronics and once it does, it does not automatically reconnects when I get closer to my device which Plantronics always did without any problems. vi) Final Verdict: 7.5/10: Bose is a good headphones with some flaws and major weaknesses. It is far from perfect as many reviewers/users wholeheartedly claim. To be satisfied with your purchase, you need to decide what features in a headphone is most important for you and what will be your main use. If it is the best sound quality or call quality, or if you want the most feature packed cook headset, skip Bose. You will hate it. If you more care the noise cancellation and comfort and then a clean sound, then go for it. I hope this helps...