210
people found this helpful, as of 2023
ranked #149,320 most helpful
out of 571,544,897 reviews
★★★★★
Great customer support
I recently wrote... It has to be plugged into a power source to work, either the solar panel or the USB charger. It does not store power in the battery and I need the lights to work when I don't have sunlight or electricity, so it is useless. Since then... Lidia from the company contacted me saying something was probably “Loose” and offered to replace the unit. I was able to find the loose connection and it is working perfectly, just in time for my electricity free camping trip! Very fast response from the company, I will definitely buy from this seller again.
June 2020 · Patio Lawn and Garden · verified purchase