Bests & Worsts Reviews from Amazon

/wife takes over Amazon for a bit/ 1. In general I love the necklace. I'm a big HP geek and my husband got this for me as a Christmas present the first year we were together. I get a lot of compliments on it, a lot of "that looks familiar..--OOH"s on it, and it's one of my favorite pieces. Mine has a little tarnish on the chain from 2+ years of wear at this point (you can kind of tell in the picture, it's lost a little bit of the shine) but it's holding up overall very well. The hourglass still rotates fully, and there's no damage to the text around the rings outside of a few marks in the paint around the edge. 2. About a year ago I was playing with the necklace and very stupidly twisted the outer knobs. (Tip: don't do that.) Ever since they've been more loose than they had been originally, but manageable. Today I realized one of them was missing, which...given the fact that this is a sentimental piece for me, is kind of a big deal. Husband suggested I email the Noble Collection to see if they'll send out a new knob...and to my absolute surprise after confirming the authenticity of the piece they said they would just send out a full replacement necklace. 10/10 excellent customer service from The Noble Collection. We've now bought two cheaper replicas for my older stepson to give to his girlfriend-- each was around $10 I believe-- and while they look alright out of the box there's a marked difference between those and mine. And the first one obviously had to be replaced, out of pocket. Definitely would recommend going for one from the Noble Collection, for anyone who wants it as a display piece or for older fans of the series-- though I've been careful and mine's held up, I can definitely see how this would not be something you would want to give to a child.