Bests & Worsts Reviews from Amazon

First and foremost... I've read the reviews, in my opinion 90% of the negative reviews are from unrealistic people. For the size, water capacity, and price point, it's an amazing product. So based on my experience thus far, here are my rebuttals from the negative reviews: 1) if water is coming out, you overfilled it or are moving it around too fast. 2) it's a hand-held unit, of course it's not going to get skin melting hot! Any higher heat and pressure it would be a ticking time bomb. 3) if it's not hot and high pressure, then you are most likely not paying attention to the unit starting a new heating cycle because you used enough pressure to trigger it. 4) this is a small unit, and the accessories are even smaller...of course the bristles are going to break down fast! The tougher the job the quicker it'll wear down... that's simple basic logic. Besides replacement parts are just $2.99 on the Bissell website. 5) if you aren't using filtered or demineralized water, or are leaving the water inside the unit...just like ANY water heating tool, it's going to calcify and clog... that's a scientific fact! And do to the small size, harder your water is the quicker it will clog. Here's what I've been able to use this product on: Cleaned and sanitized the fridge Cleaned trash cans and dust pans Pressure cleaned my washable vacuum filter Cleaning catfood vomit on an area rug Cleaning up hairball messes Sanitize the tile under and around the litter box Spot clean couch/pillows/chairs Cut through cooked on messes on stovetop Sanitize doorknobs Remove oily stains on doors Sanitize nail clippers and pedicure tools And...... As you can see from the photos cleaned 4 years of dirt from the grout in the kitchen and living room! No, this is not made for large projects...it's hand-held and made for quick jobs! It's great for me as it forces me to take breaks while it cools to be refilled(otherwise I overdo it and overwork myself to a crazy frenzy). This will not work "wonders", it's made to maintain already kept up surfaces and to aid in pre-treating tough jobs.