232
people found this helpful, as of 2023
ranked #128,601 most helpful
out of 571,544,897 reviews
★★★★★
Eufy/Anker Support has been PHENOMENAL! What a wonderful product!
This product Is AMAZING! Everything that I have tried works just as it is supposed to work!
Setup was easy and very intuitive. I had only one question and I called Anker. My call was picked up in about a minute by Teagan and I was up and running in only two minutes more. Anker Support has been POSITIVELY GREAT whether via phone or email. More companies could take a lesson from Anker Support in regards to their very caring and helpful nature. They put their customers first!
So far everything is working perfectly INCLUDING the ability to use my old doorbell which is circa 1970. Why use an old doorbell? This one has the old hammers with xylophone bars within it that makes for a very melodious and warm 8-note Westminister chime. My hat is off to Anker/Eufy for building in support for the ability to use an old doorbell.
The video quality is amazing whether full color or if in a dark area, the use of very clear infrared. Excellent video quality with an easy way to search for video as well as it being easy to send video to law enforcement or anyone else. The video is stored in their 16GB HomeBase2 which sits inside your home and connects through wi-fi. It says there may be a way to add additional storage in the future. I doubt I'll use that since the 16GB seem plenty, but it's nice to know that it may be possible to add more if needed. It is nice that the storage is local IN YOUR HOME so if the doorbell is ever stolen, your video is safe and sound. I also like that I am NOT paying any monthly charge to see my video. It gives me piece of mind that the video can only be seen by me.
The ability to respond realtime via two-way audio is also a real plus!
The ability to set detection zones is ingenious and operates PERFECTLY. We have a lot of cars zooming by here, but there has NOT been any car detection, just people.
I heartily recommend this security doorbell to anyone looking for something that really works and is backed by a support organization that is second to none!
February 2020 · Electronics · verified purchase