Bests & Worsts Reviews from Amazon

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196
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ranked #167,417 most helpful out of 571,544,897 reviews
★★★★★
The Good and the Bad (Made Better by Great Customer Service)
***See updated review below*** Well, here's the deal. Very nice looking and priced right. The good: as I mentioned, it's priced right, and after six months use, the clear back of the case is virtually as clear as the day I bought it. The bad: unfortunately, the part that goes around the outer edges of the phone has begun to turn yellow. Enough that I switched to my other case. So there you go. ***Update*** Less than 30 minutes after I left this review this morning I received an e-mail from Luvvitt. They explained that the case is made of two different materials and that after time, it's normal for a TPU case (or the TPU part of the case) to discolor over time. This is the nature of all soft transparent and white colored cases due to the material. In fact, all cases have some level of discoloration but the clear and white shows the discoloration much easier. I wasn't aware of this, but it makes sense. If this happens again, I will be less alarmed and know that's just the nature of soft clear material. That notwithstanding, they are sending me a new case postpaid. This is out standing customer service, I mean really outstanding people, and it means a lot to me. Luvvitt has a customer for life in me, and I do recommend supporting a company that stands behind their products like Luvvitt does.
October 2013 · Cell Phones and Accessories · verified purchase
the product in question
LUVVITT Clear View iPhone X/XS Case for 5.8 inch Screen 2017-2018
4.4★ · 4,232 ratings, as of 2023
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