Bests & Worsts Reviews from Amazon

I am updating my review to 4 stars because it was my error in not knowing the headrests come off. I didn't need to cut holes in them. 1. It was hard to get the covers on. I had to cut the openings to get it over the headrest. 2. The fit isn't snug at all, especially in the back. 3. I believe the company is being unscrupulous for 2 reasons. First they told me they were unhappy with my review. Then when I did go back to update my review, it had disappeared, making me believe they deleted the listing and created a new one or something like this. Second, after my negative review posted, a second review showed up and the timing was amazing that it showed up right after my unfavorable review. I truly believe it was posted by someone in the company. One thing I will give them is they responded to my emails in a timely fashion.