193
people found this helpful, as of 2023
ranked #170,352 most helpful
out of 571,544,897 reviews
★★★★☆
Amazon Customer Service Saved The Day
This mower was delivered this morning. Put it together, gave it oil and gas, and it started right up. Mowed half a lawn and the front wheels FLEW OFF! The front wheel adjustment is PLASTIC and does not hold the cutting depth. Called Amazon Customer Service and they had a new mower at my front yard two days later. The new mower worked the way it was supposed to work. The wheels DID NOT fly off and the thing ran like a swiss watch. What you are reading is a revised version of my initial review. My advice: If you EVER have a problem with a product purchased on Amazon, call Customer Service. They will jump through hoops to make you happy.
May 2014 · Unknown · verified purchase