315
people found this helpful, as of 2023
ranked #78,749 most helpful
out of 571,544,897 reviews
★★★★★
Integrated screen protector is awesome! Great Customer Service and Warranty Too!
My case fits perfectly. I replaced another more expensive brand that I have used extensively in the past and was generally happy with. However, the Galaxy S9 model didn't have an integrated screen protector. This case has the integrated screen cover which I was told wasn't possible to make because it was a curved screen. SUPCASE managed to do it! Time will tell if this case holds up well over time. I will update the post if I have any issues or comments. So far nice job SUPCASE!
11/02/18 UPDATE
I've had this case since March and it has performed well. Other than a few light scratches on the screen, no other problems. I've dropped it a few times and no issues. Nice job!
02/18/19 - UPDATE
Well the belt clip finally broke as I was working around the house. I've contacted the warranty service to see if they will cover it under the 1-year warranty. I realize a lot of people don't use the belt clip, but I always do. I will update the post when I hear back on a resolution. The case is still going strong!
02/22/19 - UPDATE
I heard back from Supcase the same day I contacted them and they agreed to send a replacement. Today I received my brand new belt clip in the mail in addition to a new case! They really stand behind their product. Customer service was quick, no hassle, and very customer friendly. Thank you Supcase!
05/11/19 UPDATE
Replacement case still looks like new. Belt clip is great. Dropped my phone the other day as I was getting out of the car, thank goodness I had this case on it. No issues at all. Fantastic product for me.
07/21/19 UPDATE
Case is still going strong. I got a few scuffs on the screen from regular use, but nothing major. The case and belt clip are really going strong. I continue to be impressed by the quality on this case. So far so good!
08-07-19 UPDATE
I dropped my phone yesterday as I was getting out of my car. Smacked right on the asphalt. Phone is fine! Case cracked in the bottom left corner. It still works though! I thought I would reach out to customer service again to see if they would warranty my replacement case. Sadly, no they said the warranty was only from the original purchase date which was well over the one year. I don' fault them for that but it would have been nice to honor the replacement case which I've had for less than a year. I'm going to hold onto the case a bit longer just to really test it out. Let's see what happens!
11-25-19 UPDATE
I finally kicked down and bought a new case. It arrived today and fits much tighter than the old, cracked case. I did get an extra few months out of the broken case so that's not bad. I attached a few photos for you. Considering this thing is like 1/3 the cost of the other guys I'd say it's still a great buy. Also - the holster is still going strong. Other brands the holster breaks fairly easily. This holster is pretty sturdy. I'll the post if there are any new issues. Thanks!
05-24-20 UPDATE
It's been a while since I updated this, so thought I would take a moment to let you know everything is going great. No problems with the case or holster I bought 6 months ago. Screen is good too. I typically take the case off about once every two weeks just to clean it out. Overall still very happy! Go Supcase!
10-30-20 FINAL UPDATE
Well I finally upgraded my phone so this is the last update here. I kept my S9 and still have the Supcase on it. I don't use it much anymore though! I bought a Samsung Galaxy S20 FE and love it. As soon as Supcase advertised the case I bought it. I'm one of the early adopters. Check out that review for more info. Thanks for reading!
March 2018 · Cell Phones and Accessories · verified purchase