1,051
people found this helpful, as of 2023
ranked #9,538 most helpful
out of 571,544,897 reviews
★★★★★
Purchased due to Comcast price increase
Purchased the Arris SBG10 due to Comcast internet service price increase along with their modem lease increase. I selected the Arris SBG10 because the modem from Comcast was Arris and it worked for 1 year flawlessly. I also got a good price on the SBG10 and the ratio of 1 star to 5 star reviews was good.
The install required me to register on-line via my mobile phone or call Comcast to activate the modem, it did not just come up so I could gain internet access. Once I did register and get on-line I tried several speed test sites. The SBG10 did not show any difference in latency or download/upload speeds that what the Comcast modem did. I have periodically checked different times and days, so far it is working perfectly.
I have had the unit for just a week so we will see how long it lasts, but so far it has been great.
AS AN ADDED NOTE: I have noticed a number of negative reviews that were for different models of Arris products than what I reviewed. Those "low star" ratings are mixed together across all Arris products so it is misleading. A good product has the same rating as a poor product because they have the same manufacturer and general function.
It would be more helpful if in the headline reviewers start adding the exact model they purchased, if Amazon can not adjust their system. It is like saying all Fords are junk because of the bad views of the Edsel. Just an additional thought on reviews.
January 2019 · Electronics · verified purchase