Bests & Worsts Reviews from Amazon

...the first time I used it, the rod flew out of the holder, landed on the floor and broke in half. I was pretty bummed out as it's beautifully designed and I thought it was going to be my new favorite ferro rod. There was two in the pack so I will probably pull out the rod and put some super glue in this one. These are really nice, just be sure to check if you have a loose one before you use it. Update: I wrote to the seller telling them what happened. They replied immediately and shipped me a replacement box which I received two days later. Outstanding customer support!