Bests & Worsts Reviews from Amazon

When I called customer support to complain that the thinnest cut my new machine would make was about an 8th inch thick I was told that the thickness guide plate would not go flush with the blade yet I have read that people have made paper thin cuts with this machine. Rather then send it back I decided to see why mine would not cut items really thin. This review is for any one that has same problem as with mine. The thickness guide plate is the part of the machine that adjusts back and forth to control how thick the item being sliced will be. The black knob in the back of the machine does this. My machine would not cut anything thinner then about 1/8 inch thick. The small white plastic part described below must have been installed at the factory 180 degrees incorrectly. The modification only takes about 15 minutes after getting a 2 inch # 1 stubby screw driver to loosen or remove two screws. For safety reasons it may be a good idea to remove the blade before beginning. 1st picture--the blade not flush with guide plate adjusted as far forward as possible 2nd picture--the attachment of the bar connected to the underside of the machine to expose 2 screws and plastic oval part that must be turned 180 degrees to complete the modification. 3rd picture--the thickness adjustment bar removed from the undeside with one of two attachment screws and white oval plastic part that must be turned 180 degrees and then reinstalled in the large oval of the adjustment bar. That can be done with the point of a knife or similar object while bar is still installed but screws loose enough as in 2nd picture. 4th picture--the blade now flush with the thickness guide plate so that the thinnest of cuts can now be made. 09-02-17 Update: Still really like this machine. Ck into buying a refurbished version of this slicer at a big saving. The one I bought looked new and has performed as good as new. A fault many customers complain about, that when slicing really thin food, the slicing plate tends to creep to a thicker cut position so you have to constantly watch for that and not push hard on the back of the sliding slicer plate. Aside from cutting meats and cheese, don't forget to cut vegetables and your home made bread with this slicer for uniform slices.