Bests & Worsts Reviews from Amazon

Unfortunately, I did not have a good experience purchasing this monitor. I plugged in the monitor and connected it with the type c to type c for monitor to laptop connection and the USB Type C cable for power. I could not get the monitor to stay on for more than 3 seconds. All that I could accomplish is that the monitor turns on, says “no signal”, then promptly goes into “power saving mode” and shuts down. I even try to hit menu while I see the “no signal” message to see if I can do anything else with the monitor, no go. The customer service tried to help, but the language barrier was an issue. They kept trying to help the "connection" to computer - which I probably could have figured out if the monitor would have stayed on longer than 3 seconds. I returned this monitor. 2 weeks later, Newsoul wanted to make sure that I was a satisfied customer, so they sent me another monitor to test out. After reading a few other reviews to see how I could make this work, I realized that the type C to type C could only work for power, not for display. So, I needed to use the HDMI cable, however my computer only has a displayport, no HDMI. After picking up an HDMI to display port adapter, my monitor was working as described. Color is great. I am running Windows 7, the only difficulty is that when moving the mouse from my laptop monitor to the Newsoul display, I have to go from the bottom right corner to the top left corner of the extended monitor. It took some getting use to, but still manageable. My son hooked it up to his MacBook Pro and did not have this issue, he was able to move from side to side, no problem.