Bests & Worsts Reviews from Amazon

This feature allows you to lock the door on the way out by simply pressing the Schlage button, without having to enter code. Pay close attention to step 6, (page 2) of the guide when installing your lock. If it is not oriented as shown in the drawing, TURN-LOCK feature will not work.I emailed and called Schlage several times and they told me that if, after performing a factory reset, the TURN-LOCK feature wouldn't work, the unit was defective and to return it. I pulled the lock apart and noticed the little "Point Down!" thing was rotated 90 degrees while unit was in the unlock position, this is wrong.It should be oriented like the drawing shows when in the unlock position. Anybody having trouble with the TURN-LOCK feature, check this before you return unit. Here is the link to Schlage user guide [...] This is a great unit, btw. Schlage should add this step to check, in the troubleshooting section of the guide.