220
people found this helpful, as of 2023
ranked #139,098 most helpful
out of 571,544,897 reviews
★★★★★
GREAT ROBOT!!!
I bought my robot on March 5th. As soon as I received it, my husband put it together, and said, that he had no problems at all, setting it up. I downloaded the App, but I do not use it often. My 19th year old autistic son named the robot: Amber. I love Amber. She saves me so much work. She gets stuck sometimes, as she tries her hardest, when she does the edges, and she does not take no for an answer, when I tried to put some obstacles in her way, in order to protect the electrical cords. She mistakenly takes my obstacles, as edges, and she pushes against them, trying to clean them. She does the edges very well, by the way. I found that her cleaning is pretty thorough. If you want the maximum result, allow her to roam around, and do her work. She will eventually pick up that dirt, that you think, that she has neglected. Her pattern is random, and she is not in a rush during her run. I usually let her do her thing, and I get busy, doing something else. Her charge can last close to 2 hours. She does not do well with dark furniture, and she bumps into them. She is gentle, however. I have not seen any damage. When she is persistent in her edge cleaning, she moves things around, and she beeps when she is in trouble. At first, it took her awhile to get back to her base, especially if she is vacuuming an other room. But if she is in the same room as her base, she will find it. Since I have a large great room, she gets confused a bit. She has gotten better, though. I love Amber. She does not complain, and she never talks back. I think that Ecovacs Robotic has greater potential in the robotic cleaning industry. They have been able to provide to someone like myself, a very easy to use robot. I am not into complicated features, that I may not even use, and I have the feeling, that they will be coming out with more outstanding and more sophisticated features, for the special group of buyers who want them! The most important thing should always be Customer satisfaction, and every industry should thrive for that. "If you build it, they will come."
NOTE: I did not get paid or received a discount for my opinion! I just love my Amber.
March 2018 · Home and Kitchen · verified purchase