Bests & Worsts Reviews from Amazon

Purchase from Amazon Jan. 2012. Had one issue (see below), but otherwise an outstanding faucet. We've had the Venetian Bronze finish version for 2 1/2 years, and performance and finish of the faucet has been outstanding. The bronze finish is a really nice look, and the picture is mostly accurate. (have a picture, sorry not the best quality) We paid $238 at the time. It's a very nice looking faucet; good size, craftsmanship, features, handle. Both the spray and the regular flow work very well; nice, consistent, and well designed flow types. The rocker switch is a hard plastic, which is much more durable than the soft rubber types. The bronze finish we have has lasted really well so far. It cleans easily and shows no signs of chipping, scratching, fading, etc. The magnetic dock/latch feature still works great, just as great as the day I installed it. As far as installation goes, it's just a normal faucet install, quite simple for most people. Issue: at 2 1/2 years, we started noticing black specs in the water. (see picture) I didn't know if this was something with our city water, our house, or this particular faucet. Turns out, it was this faucet. I called Delta and they were really helpful; it's a known problem and supposedly not a safety/health concern. It is, indeed, the rubber. It was no hassle, and a replacement hose/wand is on the way. I would assume this has been fixed in production, but I don't know. And the other question is whether the same type of hose was used across different products. But at least the customer support was great. I would buy this product again, but can't do 5 stars because of that issue. Edit: With having kids, our hot water is not set very hot, so it's not like we exposed the hose to extreme temps. I don't know the temp, but it's quite low. The black specs were mostly noticeable when we used hot water, not so much the cold. Update 9/10/15: Replacement hose came. A side by side picture of the two are uploaded, new one on the right. The new wand assembly doesn't dock as well, and the changes are evident. The hose braiding and connection near the head are totally different, and I suspect the slight increase in the height of the fitting is what keeps the back side from sticking as well as before. It still docks okay, but it takes more intention in doing so. I suppose only time will tell if this hose holds up. Update 9/28/16: Faucet and hose continue to perform great. The replacement hose from a year ago is still functioning okay.