Bests & Worsts Reviews from Amazon

January 8th 2020 Update: Good news! It was only a bad fitting lid that had caused it to rattle. I feel like the top lid should have some gasket to help minimize the chance of it vibration. It does have a compressor in it, the thing will be undergoing a lot of vibration in its life. I took the screws out of the lid and it doesn't buzz loudly anymore. January 1st 2020 Update: it's now so loud and rattley when dispensing water that it's quite annoying, also the speed at which the water is dispensed seems to have slowed considerably. I will be contacting their customer service but just reviewed the warranty, it's 12 months and I'm at 21 months. I will update after the manufacturer responds. Dropping a star from my original review, 21 months too short of a window to expect optimum performance. December 2019 Update: 20 months later after dispensing approx 300 gallons of water, it's officially very noisy. . . but only when dispensing water. Previously it dispensed silently, you could have it next to your bed and someone could fill up a glass and they wouldn't hear the compressor. It's really not that big of a concern for me - it's never noisy just sitting there and chilling/heating water, which was my biggest annoyance with past units from competitors. August 2018 Original review: I've never been so happy with an appliance as I have with the Avalon water cooler. After multiple rental units that leaked or stopped working I did some research and decided to buy my own and went with the Avalon bottom loader. I couldn't be more happy. It setup in minutes after unboxing (it's essentially totally preassembled except for the shelf you put your cup on when filling, which snaps right in). You can turn the hot or cold sides off if you never plan on using them. My favorite feature of this water cooler is that out of the 4 different ones I've used in the last 2 years this one is whisper quiet. Wether its dispensing into your cup or a refrigeration cycle is kicking on it's definitely the quietest appliance in my home. It's attractive and doesn't draw a lot of attention to itself. The manual is well written. The bottom loading siphon attachment works well and pumps 99%+ out of a 5 gallon water bottle.