Bests & Worsts Reviews from Amazon

The pressure washer does its job beautifully. It has a really long electric cord which was one of the requirements for me since I didn't want to mess with extension cords. The hose is actually pretty long too, so you don't have to drag the pressure washer around when you wash your car for example. Just set it in one place and the length of the hose will be enough reach all around. The pressure washer comes with 2 wands. One has a rotating tip and the other one has a tip that can be adjusted for different spray angles so you don't really need to buy any extra tips. It also has a bottle for cleaning chemicals. All accessories, electric cord and hose have their place right on the unit and they fit quiet nicely. Don't forget, it has 1900 PSI which is really pretty high pressure for non-commercial pressure washers. I don't know what's inside the unit, but it just feels sturdy and solid. I don't usually write reviews but what made me do it is AR North America's customer service. After testing the unit, I ordered an extra accessory from them directly (flat surface cleaner to clean cement surfaces). They have phone #'s and email addresses of their entire staff listed on their web side, so I asked few questions which were answered immediately. So I placed my order and couple of days later they informed me that the part I ordered was on back-order, so they offered to refund the money if I didn't feel like waiting. You know, usually companies will make you wait even if it's couple of weeks. I asked them how long I'd have to wait and they told me about a week which wasn't a big deal for me at all, so I was prepared to wait. The next day I received another email from them saying that they would send me a $90 surface cleaner instead of $30 one I had ordered...get this... at no extra charge. I buy stuff on-line very often and I have never seen anything like that before. Great product, great customer service. It's very comforting to know that a company stands behind their product in case you need it and most importantly, easily accessible.