243
people found this helpful, as of 2023
ranked #119,059 most helpful
out of 571,544,897 reviews
★★★★☆
Makes good coffee, but you cannot use the K-cups that worked on older model machines.
Note – Keurig appears to be bowing to the adverse reaction to the fact that their new machine does not accept K-Cups made for their older model or those made by other suppliers. They say that they are going to rectify this problem, but so far I can find no details on this. It is not clear if this is to be a new machine, or a modification to this one and if so if current machines can be so modified. Thus, I suggest that any prospective buyer check this out, lest they purchase a machine that, as the review below states, is not compatible with older K-Cups or those of other manufacturers. Readers are also directed to the comments section as various workarounds are suggested to solve this compatibility problem.
Original review -
I found that this machine made a good cup of coffee and was easy to use with the capability to control the coffee strength. I found several good features, but several that I did not like and that these resulted in lowering my rating for the machine.
Pros –
· Ability to control the strength of the coffee and to make cups of 4,6,8 or 10 ounces.
· The machine will also brew a 40-ounce pot of coffee, but you need a special carafe that is NOT supplied.
· According to the instruction the machine will also make hot chocolate, but I have not tried this feature.
· The machine comes with a charcoal filter to remove water impurities, thereby eliminating a source of variability and poor coffee.
Cons –
· You need special K-cups that are made for especially this machine. According to Keurig there are other brands of coffee that make compatible cups, but not all cups will work, including those made for earlier model Keurig machines. (I understand that there are workarounds to defeat this feature of the machine, but I have not yet tried any. Also, see the comments section for a link to what is purported to be a refillable cup that will work with this model. However, I have not tried this refillable cup so I cannot vouch for its operation with this model Keurig.)
· While the machine makes 4,6,8 or 10 ounce cups of coffee, it is not setup for 12 ounces, which is what I usually brew.
· The machine does not come with the carafe that you need for a 40-Oz pot and other carafes will not work even if they physically fit into the machine because the carafe must engage a special interlock mechanism. While the manufacturer is well within its right to make such a design, I found it to be an obnoxious feature of the machine. Likewise, for the incompatibility of the k-cups made for earlier models.
· The k-cups are not refillable and I understand are not biodegradable, so being plastic will reside in your landfill for an unacceptably long time. (See the comments section for a third party refillable cup that is purported to work with this model.)
The fact that the manufacturer has chosen to prevent the use of older K-cups, refillable K-cups and other manufacturer’s carafes has led me to down-rate this machine to four-stars. Had it been otherwise I would have rated it higher.
June 2015 · Home and Kitchen