249
people found this helpful, as of 2023
ranked #115,161 most helpful
out of 571,544,897 reviews
★★★★★
Arrived damaged ....damaged piece replaced by manufacturer
Just built the desk tonight. Really not that hard to put together, although I am very handy. Only problem is that I didn't realize until half way through that the top of the desk had a surface crack across one side. I decided to finish it and see if I can get a replacement from the manufacturer. I will update with results. Really not a bad desk for the price. The design is great, but the material is cheap. It's pressed wood with a very thin veneer. I've had items made of similar material and I know they don't last. But, for the price it's ok. If they send me a replacement top I'll be happy. ASSEMBLY TIP: lay out the pieces like they show in step 1 and it's much easier to put together.
UPDATE:
Emailed South Shore customer service this morning. Here is the customer service email: South Shore Service <services@southshore.ca> This afternoon received a response that they are sending me a new desktop. They're also sending me the studs to connect to the base. Very happy with service. Great company with fast response to service requests.
2nd update 8-16-16:
Installed new desktop. Very easy to replace. Arrived in perfect condition, packed very well with wood all around it.
August 2016 · Home and Kitchen · verified purchase