Bests & Worsts Reviews from Amazon

I feel this vacuum has a lot of potential to be great however, this one is a failure. There is clearly something wrong with the programming. If you put this one in a square, empty room, and the docking station in the middle of any wall, it will ONLY clean to the left of it's station. Under no circumstances will it move to the right of it. Once it reaches the left wall from it's station, it will continue to attempt to go through that wall either until it dies, or it throws an error code. It will not accept that it needs to move in the other direction. If it weren't for that, I think it would be far superior to my Roomba 770. It's super quiet and cleans incredibly well where it will travel. I can easily have this one running and watch TV without having to adjust the volume, whereas the Roomba could wake the dead. So, there is potential, I think I just got a bad one. I'll try to exchange it and then rewrite this review based off the new bot. First of all I want to start out by saying how amazing the customer service was when dealing with this. They were absolutely amazing, extremely fast to respond and not once did I feel like I had to argue. Now, onto the update. It was in fact determined that my first bot was a dud. So, Tesvor sent me a new one, which arrived in about a day from the day I received the email saying it would be sent. The new one works like a champ. It had no problem navigating my house and was able to get almost the entire floor on its first charge and first jaunt through the house. In sure it will only get better as it continues to map the floorplan. It did get stuck a few times in some dumb places but, to be fair, my Roomba 770 always got stuck in those places too. Other than that, it did extremely well for its first adventure in unknown territory. By the time the battery needed charged, it was starting to navigate around tables and chairs, walls etc. Without when touching them other than with one of the brushes. It was able to find its way back to the dock without much trouble where it easily glided in and began charging. I am very impressed with this little bot, and I will definitely get another one for the second floor, possibly even send one for a Christmas gift. You can't beat it for the price and I don't think the Roomba's are worth their price after owning 3 of them, all of which failed miserably shortly after their warranty expired. So, if you're on the fence between this one or a different one, give this one a chance, if you don't like it, you can always return it or gift it to someone else. For the price, it's well worth giving it the chance, and you really cannot beat the customer service.