Bests & Worsts Reviews from Amazon

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430
people found this helpful, as of 2023
ranked #46,971 most helpful out of 571,544,897 reviews
★★★★★
Amazing customer service after a break
Loved it for a few days, deadly accurate. Took it on one trip it shorted out, blinking on and off and it's unable to weigh anything because it blinks and off every second. Not the battery, a short somewhere, defective. When it worked it worked beautifully-it's going back. FOLLOW UP: A follow up to my review here-amazing company, the owner of EatSmart contacted me immediately after seeing this review saying "they would put a tested replacement in the mail Monday" for me. (It was a weekend to boot.) GREAT CUSTOMER SERVICE! As I said the product worked great but broke, it was just a bad unit, could happen with any purchase. What doesn't happen normally is for a company to reach out to a consumer and fix a problem. I am an EatSmart fan now-they stand behind their products and deliver great customer service -something that is increasingly absent in most of our lives. Buy this scale!
January 2012 · Clothing Shoes and Jewelry · verified purchase
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