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633
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ranked #24,124 most helpful out of 571,544,897 reviews
★★★★★
Works well and provides good troubleshooting info
I started my home booster adventure with a WeBoost Connect 4G and ended up returning it because it couldn't handle the fact that in my area we have Verizon and AT&T both operating LTE in the 700Mhz band, where they are right next to each other in the frequency spectrum. The AT&T signal comes in a bit stringer than Verizon and I need Verizon, but for the WeBoost these are indistinguishable. The result was that the WeBoost didn't amplify the Verizon LTE signal enough causing my phone to stick to 3G (which is in a different band). I purchased the SureCall unit because of the manual gain adjustments, which I expected would let me tune down the 3G signal so my phone would actually hop to 4G giving me decent data transfer rates. The short of the story is that (a) the per-band tunig does work and help, (b) the LED indicators are much more informative allowing me to understand what is happening much better, and (c) this booster provides some degree of distinction between the two adjacent LTE carriers. This unit is also much better built being all-aluminum and the exterior Yagi has higher gain. I have had several email exchanges with the SureCall support and got great responses. The only downside is that I got the version with the little indoor omni instead of the panel antenna and the panel is better. But I am now buying a ceiling dome, which I hope to be better than either of the other two. In summary, if you're hesitating between the WeBoost Connect 4G and the SureCall Fusion4Home I would recommend the SureCall. One thing that is somewhat confusing is what the various LED flash patterns really mean. There is a yellow insert sheet that describes them, but it's a bit incomplete. Here are a few more notes: - If an LED is OFF it means that the booster is operating in that band at the gain set by the dial, i.e., it's doing great (this state is completely missing from the docs). - If an LED is flashing YELLOW it means that automatic gain control (AGC) is reducing the gain (amplification) in that band below what is set because of feedback between the indoor and outdoor antennas. If you want a stronger indoor signal you need to increase separation. - If an LED is flashing RED it means that AGC is reducing the gain in that band below what is set because the signal from the tower is too strong (I suspect the reduction is primarily on the transmit-to-tower side). In my configuration I'm having insufficient antenna separation for maximum amplification and I'm not that far from towers so what I observe is the following. If I turn the gain for a band all the way down the LED becomes red indicating that the band is off. As I turn up the gain the LED goes to blinking red indicating that the tower signal is strong and AGC is limiting the gain (I presume in the transmit to tower direction). As I turn the gain up further the LED switches to blinking yellow indicating that AGC is also limiting the gain transmitting indoors due to feedback between the two antennas. All this has allowed me to learn much more about what is really happening and I have been able to tune the bands so everything works OK for me. The next step will be to purchase a ceiling dome antenna for indoors because it radiates much less upwards to where the outdoor antenna is. The alternative would be to relocate or raise the outdoor antenna, which is more difficult for me. Update may 2017: the booster is still working well for me. I ended up purchasing an indoor dome antenna in order to increase the separation between the outdoor antenna on my roof and the indoor antenna. I selected a "DomeAnt-Alpha Omnidirectional Ceiling Antenna for Boosters, Amplifiers, Repeaters" after contacting WirEng and getting confirmation that this antenna has the least upwards radiation, i.e., interferes the least with the outside antenna above my roof. This antenna made a big difference for me.
April 2016 · Cell Phones and Accessories · verified purchase
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