Bests & Worsts Reviews from Amazon

So about 5 years ago I started traveling a lot for my job- hit 100k flight miles in my first year, and at the start I purchased a Travel Pro, thinking hey, lifetime warranty, and it's what the flight crews buy, right? Well about a month ago on my latest trip the pull up handle on my Travel Pro fell off in my hand as I was getting it out of the rental car. No biggie, it's a lifetime warranty- reached out to travel pro and nope. It was considered normal wear and tear, and by the way, that style wasn't made anymore, so I was SOL (stuff out of luck) unless I wanted to pay more than half the cost of the luggage to get it repaired. Not really my idea of a lifetime warranty. So a couple of my friends had recommended when I started travelling to get a Briggs and Riley bag- I was put off by the price because my initial thoughts were it was really just a fashion statement, and I don't really give a whit about that kind of thing. However, after hearing that my friend had been using the same Briggs and Riley bag for 15 years, and that they had fixed it for him twice, even upgrading it at no charge after the handle style he'd purchased was no longer available,and fixed a wheel that got melted by the airline at no cost, I took another look. I'm glad I did- the reputation is well deserved from everything I've read. Lifetime warranty really means a no BS lifetime. So I took the plunge. The bag is very well made. Everything is perfectly laid out, and the compression tech is a game changer- you really can fit an absurd amount into the bag. The rollers are smooth, whether going for speed on two wheels or using all four. Fits fine in domestic overhead bins (I don't do much international at all). The handle locks easily at various heights depending on how you want to use it and it seems really solid. There are a couple of nits to pick- the back pocket doesn't seem to be big enough to use for much of anything. I use it to stuff the laptop bag loop into, could probably fit your phone chargers in there as well, but not much else. But honestly that's a limitation of space, which is not the bag's fault. The luggage loop that I use to hook up my laptop bag is ok. It's a bit awkward to use, but I was used to the easy hook from my previous luggage. The B&R has the advantage that it's all nylon so it goes into a much smaller area and doesn't stick out, so not really a negative, just different. Finally, the suiter area is definitely small. But using the compression on the bag, it all fits into the main bag with no issues, so not a big deal. So should you buy it? If you want to buy once, then yes. Not sure how a roll aboard could get much better, and with their lifetime warranty actually covering stuff that might break, you'll use this bag for a very long time.