Bests & Worsts Reviews from Amazon

That in itself should tell you something. This coffee maker, for the price, cannot be beat. It has basically everything one could want in a K-Cup coffee maker, sans some minor bells and whistles that were most likely put in place to justify its ridiculous cost. The break-down: Fit and Finish: Looks and feels very sturdy. It doesn't look cheap nor feel flimsy. Nice and compact as well, without degradation in appearance. This will look nice in your kitchen/office/desk area. Ease of use with nice features: Very intuitive. You can even change the default cup size settings, if you choose [directions in the manual]. Reservoir is very easy to fill, although admittedly some people may find having to get it from the back of the unit a minor inconvenience. Also, some people complain about the 2 hour automatic shutoff being too long. But you can always hit this thing called an 'Off' button, and frankly I think that is the default setting for the Keurig anyhow. It's far pricier competitor has an auto start feature, but seriously, get real. It only takes about 2 minutes from a cold state to get the heating element ready to do its thing. I, for one, don't have a problem with pushing the on button, getting my KCup/mug ready, and voila! ready to go. Also, while it doesn't have a 'strong' brew feature, I easily compensate for that by buying a dark roast blend. Easy peezy. Simple Clean Up: None this fancy crap in the form of specialized descalers and proprietary filters, which add more to the bottom line. Simply use filtered water [we take it from a Brita filter pitcher], and de-scale, per instructions, with standard household vinegar at the recommended intervals. Great tasting coffee!: A caveat here: your coffee is only as good as the cups and the quality of water you use! Brewing temperature on this unit is fantastic too. Superior customer service, far lower price, and backed by a far better warranty [TWO years!]. Any questions you may have, they reply very promptly. Contrast to a product information inquiry I had with Keurig, written a week ago and have still to hear back from them. Only two minor issues I found, emphasis on 'minor.' First is the water reservoir indicator. You can barely see the red bead telling you the water level. The second is the location of the reservoir itself. That said, no unit is 100% perfect, but I wouldn't trade this unit for anything. Buy it and try it! You won't regret it!