262
people found this helpful, as of 2023
ranked #106,243 most helpful
out of 571,544,897 reviews
★★★★★
Impressive product and customer support
Like several of the other reviewers, I purchased this to replace a Badger 5. I found the Waste King product impressive on a number of areas. The warranty is five years and it includes in-home service, which is a rarity nowadays. Some of the larger Waste King models (1 Hp) have a lifetime in-home warranty. I looked at them, but decided to go with the ½ HP version since I only use the disposal for plate scrapings (bones go in the trash and vegetable peelings go into the compost pile) and didn't want to buy way more disposal than I needed.
Waste King offers two mounting options - the traditional three bolt method, and the EZ method. This model is the EZ method and, true to its name, is really easy! Very clear instructions come with the unit, plus there are videos on the Waste King site to walk you through the process. If you have even the most basic of tool skills and can follow instructions, this is a job you can handle.
The other feature I liked about the EZ mount option was that the rubber guard (the piece of rubber at the top of the opening that you push scraps through) is removable for cleaning. It is not removable in the 3 bolt mounting option and, considering how horrible the one looked in my Badger after a few years, I wanted something that I could take out and clean (or replace). But, all the parts in the 3 bolt option are stainless steel, whereas there are plastic parts in the EZ mount option. The plastic seems sturdy enough, so I hope it will last a long time.
I'm especially pleased to report that Waste King has outstanding customer service. I emailed them some questions before I ordered, and they replied in a few hours, and answered all my questions in full (versus just those canned boilerplate responses you sometimes get from companies). After it arrived I had a question regarding if the sink flange (the part you see when you look into the sink) was plastic or stainless. So I called them and got an answer very quickly (it is stainless). Very pleasant phone call, and minimal (3 or 4 min) hold time.
Product works great. It runs faster (higher RPM) than the Badger, so it grinds quicker. Not as ultra quiet as the really high end ones, but less noise than the Badger. It has stainless cutters which should outlast the galvanized ones in the Badger by a long time.
Works well, easy to install, great warranty, excellent customer support, great price. What more could you want!
August 2009 · Tools and Home Improvement · verified purchase