Bests & Worsts Reviews from Amazon

My first order of the Drive Medical Steel Folding Bedside Commode arrived 4 days ago in a beaten up package and the product was missing a part ... also a badly crushed part that made assembly impossible. I tried to return this and got "Item not returnable". Then I called Amazon and they immediately offered to send me a replacement or refund. I chose replacement and was told that I should just scrap the first shipment ... no need to return. Today we received the replacement Drive Medical Steel Folding Bedside Commode and everything is perfect. It is strong, made of quality material and adjustable to quite a range of heights. It was very easy to assemble, taking less than 5 minutes. I would recommend this product to anyone needing a bedside commode. We are using it to be prepared for medical problems we will be facing in the future. Until then it is stored, fully assembled in one of our closets. Amazon's great customer service is one of the reasons we shop often with them.