1,458
people found this helpful, as of 2023
ranked #5,178 most helpful
out of 571,544,897 reviews
★★★★☆
Trouble with the update, but got it working
I got an update to this app and it stopped working. It said that I needed to get the latest download from Google Play, which of course is not an option for the Kindle Fire. When I clicked the link anyway I saw a message saying I should get it from the Kindle app store, but when I went there it showed only the existing app with the Open button. When I clicked Open it launched the app saying I didn't have the latest version, thus putting me into an endless loop. Since I knew the Kindle app had been updated I did this: I deleted the app from my Kindle device and also deleted it from the Cloud. Then I went to the Kindle app store and downloaded the app again. This time when I launched it, I had to agree to the terms and sign in to my DirecTV account again, but now the app is working.
April 2016 · Unknown · verified purchase