Bests & Worsts Reviews from Amazon

This printer is amazing. Before I received it Tang e-mailed me a more detailed version of the manual than what you find in the box. Within an hour of opening my printer I was printing a test cube, then a "Benchy" boat. They looked amazing, not at all stringy or textured like I have seen bad 3D printers make. My 6 year old, with supervision, was able to print himself a Benchy boat and 6 die (dice) as well as bracelet (picture included) which we they spray-painted with copper. It looks incredible. On day 3 my filament stopped extruding and Tang got back to me within hours and over a dozen e-mails later he had walked me through clearing out a clog in my printer's nozzle and then re-calibrating my nozzle (the z-axis). All of these e-mails were sent between 9:00pm and 10:30pm Eastern Time, I do not know where Tang lives but I was not expecting any response that late at night and he sent me videos and look at my photos to make sure I knew exactly what to do. If I ever want to upgrade my printer I will stick with Flashforge because their customer service is amazing.