Bests & Worsts Reviews from Amazon

This is the 1st dispenser I've ever purchased and brother, was I upset when it didn't work. I looked it up online. I did all the suggested trouble-shooting. It would almost work every time. The nozzle would move around but no fragrance would be dispensed. A little while later I received an email asking me if I was enjoying the product I purchased and I was ready to unload.....I took a deep breath and led with my Christian side. The immediate response I received was....they had already issued a refund and were sincerely sorry. Wow! That was easy. I decided to order another, as I really wanted the dispenser or I wouldn't have ordered it in the 1st place. In the meantime, my husband figured out that the original dispenser was fine, it was a defective can of spray...the dispenser works fine! I emailed them back and explained what had happened. I asked for a return address as I am not the kind of person that takes something for nothing. Their response.....keep them both with our best wishes. Are you serious?! Now I have a dispenser in 2 of my bathrooms that work beautifully and every time I smell my favorite fragrance, I think of the professionalism, the integrity and the awesome friendliness of their customer service department. Thank you! Thank you! Thank you!