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UPDATED June 30, 2014: PRODUCT UPDATE. I contacted SimplyHuman about the handles breaking. They sent me two replacement dispensers. NEWSFLASH: SimplyHuman made the pull handle TWICE as THICK as before as a product design IMPROVEMENT and it is SIGNIFICANTLY stronger than before. someone listened !!!! My original post almost 2 years earlier. Posted in 2011: Very disappointed in this product. I purchased a triple dispenser for my shower as it looks great and it said stainless steel in the description. After about two months of use I pulled the dispenser handle to dispense shampoo and the handle broke off in my hand. The problem? The handle is NOT made of Stainless Steel it is a Silver PLASTIC handle that snapped off. I purchased a single dispenser version and installed it on my triple holder... a few months same thing happened!!! Great looking product however you think the ONE MOVING piece would be made of Stainless Steel. IT IS NOT. Stay away from this product.simplehuman Stainless Steel W.