Bests & Worsts Reviews from Amazon

I own both the 2016 and 2017 versions and have been very happy. I also have an S8+ to pair with, which makes things very easy. A lot of the negative reviews for this camera seem to be based around one of two things: either the reviewer did not have a flagship Samsung phone to pair with, or they misunderstood how 360 cameras work and were disappointed that the 4k video didn't look like that of a gopro. I'll say this, if you don't have a newer Samsung phone, don't buy this camera. Yes it can still be used with PC software, but the experience is terrible and clunky. Samsung makes the software very difficult to find, and the quality is pretty poor. If I stitch my footage using the PC software, it takes about twice as long as on my phone, despite having a very beefy gaming rig. And the final product is always lower quality, and occasionally will have a small black hole in the middle. For this I'm docking 1 star. If I use my S8 for everything though, the experience is great. The app is very stable and intuitive to use. Transferring and stitching content is fast and easy, and it's always fun to show it off to people. For the other half of people who don't seem to understand how 360 cameras work, don't read that this is a 4k camera and expect to use this as a gopro substitute. That 4k resolution is stretched all the way around 360 degrees of view, and obviously isn't going to look as crisp as a camera shooting 4k in a small field of view directly in front of it. Also people complain about overheating when filming 30+ minute video clips: duh? Again, not the point of this camera. It's not an action cam, or a dash cam. And super long 360 videos are not fun to deal with, and especially not fun to watch. Try uploading a 30 minute 360 video to Facebook or YouTube... it will not work.