Bests & Worsts Reviews from Amazon

This steam cleaner is neat! The box has instructions printed on it which are really helpful. But this steam cleaner is intuitive to use. Simply plug it in, push the button, wait for the light to turn green and start cleaning. The thing that I was most curious about are the accessories. I thought they'd be cheaper than what you get with their higher end Tosca which we bought about 2 years ago. I was wrong. They're slightly smaller but they are just as sturdy. Even the clothes and bonnets that come with it are as good of quality as the Tosca. That's impressive. I've seen cheaper handheld or other steam cleaners and they usually have far inferior accessories that just don't hold up to intense cleaning. The fabric will fall apart after a few uses. This is one of those rare products that's worth a lot more than the retail price. When you compare to the others in the market that have cheaper accessories, cheaper fabric on their covers and less durable plastic it is FAR SUPERIOR. I don't know if I could recommend a product more than this one. I love it! I feel like with the Neat I can go to full steam and hopefully ditch Clorox Wipes and sprays forever or cut way back. I found myself sometimes avoiding getting the Dupray Tosca out because it's quite heavy and takes a while to heat up. So I only used it for heavy duty cleaning or when I have a bigger project. It's not something I wanted to bring out for smaller jobs, like to touch up my car. The Neat is great for that. It doesn't heat up as high so I will save the deeper cleaning like the sink (lots of built up grease you can't see) and the oven for the Tosca. But this is a great companion unit for jobs without grease and touch up work. The handle retracts and so it's not sticking up and it's easy to grasp. Super simple design to turn it off and on - you just push in the button and wait for it to turn green to start cleaning. I also LOVE that you can push a button for continual release and so you don't have to grip the handle the whole time you clean and can use both hands. I wish so bad the Tosca had that. Dupray is the Apple of steam cleaners. Love that they've made a machine that is simple and elegant - not just a copy cat that looks like the others. We were willing to pay more for the design and lifetime warranty with the Tosca but not everyone can or wants to. We want both but honestly you can spend far less and get a great machine with the Neat. It doesn't heat as hot and the tank is smaller, but I would recommend to anyone who wants to use steam instead of chemicals to clean and for a superior cleaning tool with no residue. If I could change anything it would be a way to see how much water is inside when filling the reservoir. I like that they made it indented so again, nothing is sticking out of the machine and it's fast to refill. Other nice touches include that it has wheels and the cord wraps underneath for easy storage. So it stays super compact. It's lightweight at 9 lbs and it's a lot easier to carry than the Tosca - even with water in it. No one is allowed to borrow our Tosca but I could easily transport the Neat and demo it (my neighbors are all curious about it). I might even let someone like my mom borrow it. The Tosca is like a member of our family and the Neat is like the Tosca's little brother or sister.