Bests & Worsts Reviews from Amazon

We recently started clearing the paperwork we had from the last 10 years and our old shredder died. After reading reviews on several shredders, I decided to break down and spend the money on a decent home office type shredder. When we pulled it out of the packaging and setup the shredder, it didn't want to work. We tried a couple of things and I found that the top was not seated completely in the basket. No big deal since most shredders are this way. This one will allow the top to be in correctly in all of the places except one but will not run until completely seated. The basket is made from plastic so it is more durable than the metal mesh one we had before that was deformed from moving and was tricky to get the top on correctly. This one has about an inch gap in the front so I can use it as a trashcan for small scraps which is a big win for me. The shredder is not as loud as I expected from reviews. I don't know where people get their thoughts from but HELLO PEOPLE, motor with two spinning shafts and close-fit blades are not supposed to be silent! You can shred a few pieces of paper at the same time but not 11 sheets as stated. Maybe 11 sheets of tissue paper but not normal copy paper. It shreds credit cards with ease but only one at a time as stated. There is also a locking mechanism on top to keep prying hands out? I don't understand why it needs to be there if it won't run until the top is seated correctly. It seems to be durable and we buzzed through a ream of paper in about 20 minutes where emptying it takes the longest of the process. Since it doesn't do as advertised on the 11 sheets, I gave it a 4 star rating. It was the only thing that didn't meet expectations. Last note is for the people that purchase the shredder oil and lubricant. You pay $81.28 a gallon for this stuff! You can use a variety of light lubricants for a fraction of the cost and most of you already have them at home. Sewing machine oil, 3-in-1 oil or (shudder) even WD40 will do in a pinch.