Bests & Worsts Reviews from Amazon

The 53x48 polycarbonate Cleartex UltiMat is by far the best chair mat I have ever purchased. After quite a few of the $50-$70 PVC mats from Office Depot, Staples and others that badly off-gassed, cracked and lasted at best 6 months, this one is a breath of fresh air (literally). The mat is thinner than PVC, but it holds up extremely well under my 6-2 275 lb body. Compare the properties of polycarbonate and PVC and there is no comparison. After about a month, it has been a great value for the price. Pro's: Crystal clear, durable, large enough to allow chair movement, does not dent from chair wheels, ease of chair rolling. Con's: Higher initial cost (could be offset with long-term durability), short carpet studs that allow some shifting on med-plush carpet (3/4" with padding), it flexes a bit (not really a problem). 12/2/2012 Update: The chair mat cracked. Use was within specifications and the chair wheels were new, so the cause is unknown. The reseller, Zuma Office Products, directed me to the manufacturer's customer service center shown below. It seemed more like a 3rd party distributer. US Logistics and Customer Services 813 Park Avenue, Murfreesboro, TN 37129, USA Tel (615) 225-9800 This rep had me email the Floortex contact below, providing a copy of the receipt and photos of the damage. Louise responded the next day and asked about the chair wheels and if any chemicals had spilled on the mat. I provided photos of the mat, chair wheels and environment, and satisfied her questions. After completing a simple 1 page form and sending $22.00 for shipping, I received the replacement mat in about 5 days. The whole process took about 2 weeks and Louise was very helpful. The texture on new mat was a bit more coarse, but otherwise it was identical. Overall, I was happy with the warranty claim experience. Louise Boyle Credit Control Supervisor Floortex Europe Limited, 10 Miller Court, Severn Drive, Tewkesbury Business Park, Tewkesbury, GL20 8DN, ENGLAND Tel: +44 (0) 1684 853030 Fax: +44 (0) 1684 273731 Email: lboyle@floortex.com Web: [...] 12/10/2013 update: The mat is still like new and highly recommended. 5/8/2014 update: The mat has multiple 2" cracks, but still functions if I avoid those spots. I probably could go through the return process again, but I'll probably just add a nice wood top to it with flooring. There is no way I would spend $200+ for something I could make for maybe $50. Oh well...I had high hopes for this mat.